Our Trust Standards

We Fight Fake Reviews

The home service industry is plagued by pay-to-play rankings and fake 5-star bots. Service Rank USA was built to be the antidote.

We do not accept payment for better rankings. Our algorithm is purely performance-based.

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Verified Licensing

We cross-reference every listing against state contractor boards to ensure licenses are active and valid.

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Unbiased Scoring

Our "Trust Score" aggregates data from Google, Yelp, BBB, and direct customer feedback.

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Scam Detection

We actively flag companies with patterns of "Hostage Loads" (Moving) or "Bait and Switch" pricing.

How We Determine Ranking Position

Positioning on Service Rank USA is never for sale. It is determined by a strict algorithm that weighs the following factors:

  • 1. Review Integrity & Volume (40%): We analyze the ratio of positive to negative reviews across multiple platforms. A high volume of verified 5-star reviews boosts ranking, while patterns of bot-like or incentivized reviews result in penalties.
  • 2. Incident Reports (30%): Any confirmed reports of predatory pricing ("bait and switch"), hostage loads (moving), or legal action taken against a company severely impacts their standing.
  • 3. Verification Status (20%): Companies that have provided proof of valid state licensing, insurance, and physical address verification are prioritized over unverified entities.
  • 4. Responsiveness (10%): How quickly and professionally a business responds to customer disputes and inquiries plays a role in their final score.

Questions about our methodology?

Contact our standards team directly at:

info@servicerankusa.com

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